Call us. We’re here for you.
The InfoLine is the IMF's multiple myeloma cancer information line.
COVID-19 Advisory
With a focus on the health and well-being of our staff given the growing concerns over the COVID-19 (coronavirus), the IMF’s physical offices will close on Friday, March 13, with a reopen date to be determined. During this time, we recommend if you have questions for the InfoLine, please leave a message at 1-800-452-2873 or at *[email protected] We will not be able to respond in real-time, but we will get back to all inquiries in the order they have been received.
The IMF’s InfoLine Team is here to answer your questions in a caring and compassionate manner.
Someone who's been diagnosed with myeloma has a million questions. Learn about how the IMF's team of InfoLine Coordinators can help you by watching this video.

The IMF’s InfoLine is here for your myeloma-related questions and concerns. The InfoLine team consistently provides callers with the best information about multiple myeloma in a caring and compassionate manner.
US & Canada
Worldwide
Phone lines are open
Monday through Friday
9 a.m. to 4 p.m. (Pacific)
[email protected]
*(Please do not send email attachments or lab reports.)
4400 Coldwater Canyon Ave., Suite 300
Studio City, CA 91604, USA
As of October 19, 2021:
The Healthwell Foundation has available funds for their co-pay assistance program. To learn if you qualify and how to apply, visit this Healthwell Foundation page.
The Patient Advocate Foundation (PAF) has available funds for their co-pay assistance program. To learn if you qualify and how to apply, visit this PAF page.
The Leukemia & Lymphoma Society (LLS) has available funds for their co-pay assistance program. To learn if you qualify and how to apply, visit this LLS page.
For more information, please click here
with support from:
Bristol Myers Squibb, Genentech, GSK, Karyopharm Therapeutics, Sanofi Genzyme, and Takeda Oncology